Farmers Insurance Loot Mastery Event FAQ

Q:  When does this event begin?A:  This event is scheduled to begin on 07/29/11.  As with many of our events, this event will be slowly rolled out to our players to ensure stability within the game.  Due to the gradual release of this event it will not be immediately available to all of our players.

Q:  Why are new events always released to a limited audience?A:  When we release a new feature into the game, we want to ensure that it does not create instability and functions in the way that it was intended.  Although we try to release it to the wider audience as quickly as possible, it is imperative that we make sure that it will not interfere with your enjoyment of the game.

Q:  Can I manually be added this event if I contact Customer Support?A:  Unfortunately our agents will not be able to manually add you to this event.  The wider audience of players will be added in a gradual fashion and our agents do not have the means to expedite this process.

Q:  On what date is this event scheduled to end?A:  This event is scheduled to conclude mid-day on 08/05/11.

Q:  How will this event work?A:  Players will collect 7 different loot items.  There will also be two different boost items that players will be able to send as gifts.  Four of the items can be collected from doing

Q:  What are the boost items?A:  The two boost items are Protection Money and Lightning Defense.  The Protection Money will help players collect Farmers items from fighting and the Lightning Defense will help players collect items from jobs.

Q:  Where do the Farmers Insurance items drop?A:  These items will drop from jobs and from fights.  Four of the items will be found while completing jobs, while the remaining three you will be able to collect in fights.

Q:  Are there different mastery levels for this event for this event?A:  Yes!  When you complete a set you will earn the Airship mastery item.

Q:  What are the mastery levels?A:  There are four levels of mastery that each player can reach.  When you reach a new level the stats will increase until you reach the final level.

• Bronze Mastery - 121/75
• Silver Mastery - 131/80
• Gold Mastery - 142/85
• Ruby Mastery - 150/90

Q:  Can the Farmers Insurance items be gifted??A:  Yes.  User can gift each of the 7 items that are collected for this event.  This can be done through the gifting tab on your inventory page.

Q:  Is the Mastery Item gifted?A:  No. The Mastery Item cannot be gifted.

Q:  What happens when I have collected the final mastery item
A:  After you have collected the final set of items needed, you will be rewarded the Ruby level mastery item.

Q:  How do I keep track of what I have in my inventory?A:  There is a Farmers Insurance inventory tab that is located on the missions bar.  When you click this tab it will expand showing you the status of your items.

Q:  How many of each item can I have?A:  Players can keep up to 10 of each item after they have received the Ruby level Mastery Item.  You can determine the number in your inventory by expanding the Farmers Insurance tab on the missions bar.

Q:  What happens if I find more than 10 of an item?A:  When you have more than ten of any item in your account a timer will start.  This timer gives you 30 minutes to post these items to your feed so that someone can collect them.  It is very important to note, that the timer begins with the first item over ten that you receive, and all subsequent items you collect during that time frame will be removed at the end of the initial timer if you have not gifted them away, or posted them or your feed.

Q:  What will happen if the items are not posted before the timer expires?A:  The items will be removed from your inventory if you do not post them in time.

Q:  Will I get any type of credit for the extra items that I do not post in time?A:  No.  This is part of the challenge.  The extra items must be posted within the 30 minute time frame or they will be lost.